Salon Onboarding Agreement

(Soft Enforcement)

1. Platform Role

NoWait is a booking facilitation platform connecting customers and salon owners. NoWait does not provide salon services or handle customer payments.

2. Booking Acceptance Responsibility

Salon owners should accept booking requests only if they are reasonably confident that the requested service can be delivered at the selected time. If the salon is unavailable, the booking should be declined promptly to avoid inconvenience to customers.

3. Cancellation by Salon

In case a salon needs to cancel an accepted booking, it is expected to do so as early as possible. Repeated instances of last-minute cancellations may result in warnings or temporary visibility limitations on the platform.

4. Customer Arrival & Service

Salon owners are expected to make reasonable efforts to honor accepted bookings and minimize waiting time for customers.

5. Data Usage

Customer contact details shared through the platform must be used only for fulfilling the booked service.

6. Future Changes

NoWait may introduce paid features or revised terms in the future with prior notice.

7. Termination

Either party may discontinue usage of the platform at any time.